We examined Norton 360 to find out whether it can identify threats in every of their concealed locations. The technology defaults to a quick diagnostic scan, which got seven minutes and sought ten 1000 items. We were allowed to detect the most common malware threats with this application. However , we had to wait practically five several hours for the full scan. Even though the program uses a long time in diagnosing our personal computers, we were able to find out if this had discovered any of the computers’ problems.
Norton gives online support via email and live chat. The knowledgebase is considerable, with small videos for each and every topic. The helpline can be bought 24 hours a day, seven days a week. The Full Article live chat feature helps resolve complications quickly, and it doesn’t slow down the computer when it’s utilized. Despite becoming an online product, Norton will not offer phone support. Despite this lack, the internet support center has a dedicated cellphone line for customers.
The company provides a separate page committed to its customer support. It includes research online bar with regards to users to find specific problems. The FAQs are exhaustive, but no longer expect to find answers to complicated issues right here. While the live chat option is useful, the email support feature is less helpful. The absence of a phone tier, while effortless, may not always become sufficient for some issues. For top customer support, it’s better to opt for the free variety of the ant-virus software.